The Cancellation Policy below applies to all products and live events sold directly on our website. It cannot be retroactively applied to previous cancellations. Note: Any products or live events sold by a 3rd party partner are subject to their Cancellation Policy.

This policy explains how we handle your personal data, including what you give us and what we collect. Please read it carefully to understand our practices regarding your personal information. By using our site or contacting us by phone or email, you provide information such as your name, address, email, phone number, payment details, personal description, photo, and medical history. This includes details you share when you register, subscribe, search for a facilitator, make orders, join discussions, enter contests, or report problems with our site.

ELIGIBLE CANCELLATIONS:

Please allow up to 10 business days for your refund to be processed and reflected in your account.

APPROVED CUSTOMER CREDITS:

You are free to use, transfer or gift the credits within one year from the date of original purchase.

DISQUALIFIED CANCELLATION:

The full amount will be donated in your honour to one of the charities we support.

DIGITAL PRODUCTS & ONLINE EVENTS/PROGRAMS/COURSES:

All sales are final. No refunds. No exchanges. No customer credit. No exceptions. Please review product details carefully before purchasing.

TRANSFERS:

Transfers between events are agreed on a case-by-case basis and may incur an admin fee of $75. Please email lifeflowheal@gmail.com for review. Requests for transfers need to be submitted 24 hours before the event begins.

EXCHANGES:

All sales are final, under our terms you are not permitted to exchange your place with another party. Any questions please email lifeflowheal@gmail.com.

PAYMENT PLANS/DEPOSITS:

The final balance due is to be paid, in one payment, to Life Flow Healing, no later than 24 hours(1 days) before an online event. Failure to clear your balance by the agreed time will result in your deposit being forfeited and your space being offered to someone else.

IN-PERSON EVENTS:

Please email your written cancellation notice to lifeflowheal@gmail.com for review.

PRIVATE HEALINGS:

Once you book a Private Healing Session, Shadow Cleanse, Spiritual Coaching, no refunds are provided. The healing process begins as soon as we engage with you. If you do not show up or arrive late, you'll lose your session with no refund, credit, or option to reschedule.

Once you begin a package, you cannot stop, change dates, or cancel. Due to the preparation involved, we must continue once you start.

Life Flow Healing may adjust your schedule if necessary for your healing process (e.g., if you need extra time to process). However, we can also refuse requests for schedule changes, which will be considered on a case-by-case basis. If a change is approved, you cannot change it again. We hold the right to modify appointment dates and times at any time.

NON-REFUNDABLE DEPOSITS:

Are non-refundable and non-transferable. However, the balance is subject to the cancellation policy of our tour operator and that of individual service providers in the respective countries we are travelling.

PRODUCED CONTENT:

All content produced by Life Flow Healing, including but not limited to audio, video, and all other products and media, is subject to full copyright protection. Any use or republication of this content without the express written consent of Life Flow Healing is strictly prohibited.

SIGNING Life Flow HEALING’S CANCELLATION POLICY:

By purchasing any of our online products, you must read our cancellation policy and sign off the Cancellation Policy document before purchase, so both you (the client) and Life Flow Healing ( the service or product provider) are in agreement and this agreement is deemed final.